| Department | Operational Task | Detailed Duties | Responsible Person | Frequency | Notes |
| Sourcing | Grain Procurement | Source barley, rye, and wheat from local BC and Alberta farms | Master Distiller | Quarterly | Prioritize local and sustainable farms |
| Production | Mashing & Fermentation | Mash grains, ferment with proprietary yeast for unique flavor | Production Assistant | Weekly | Maintain cleanliness and consistency |
| Distillation | Spirit Production | Operate copper pot stills to produce whiskey spirit | Master Distiller | Weekly | Follow safety and quality protocols |
| Aging | Barrel Storage | Age whiskey in oak barrels for at least 3 years | Operations Manager | Ongoing | Monitor temperature and humidity |
| Bottling & Packaging | Product Packaging | Bottle aged whiskey, label, and prepare for sale | Staff Team | Monthly | Use branded bottles and eco labels |
| Quality Control | Product Testing | Test batches for taste, alcohol content, and purity | Master Distiller | Monthly | Follow Excise Act, 2001 standards |
| Marketing | Brand Promotion | Manage social media, ads, and tasting events | Marketing Coordinator | Weekly | Emphasize craftsmanship and heritage |
| Sales & Distribution | Order Fulfillment | Supply local liquor stores and distributors | Operations Manager | As needed | Partner with BCLDB and Pacific Rim Distributors |
| Customer Experience | Tasting Room Operations | Host tours, tastings, and direct sales | Tasting Room Staff | Daily | Build loyalty through authentic storytelling |
| Finance & Reporting | Budget & Revenue Tracking | Track sales, expenses, and profitability | Owner / Accountant | Monthly | Use accounting software for reports |
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